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The Twelve Bugs of Christmas
     
At the First bug of Christmas
 my manager said to me,
  "See if it happens again."

At the Second bug of Christmas
 my manager said to me,
  "Tell them it's a feature and
   See if it happens again."

At the Third bug of Christmas
 my manager said to me,
  "Say it's not supported,
   Tell them it's a feature and
    See if it happens again."

At the Fourth bug of Christmas
 my manager said to me,
  "Change the documentation,
   Say it's not supported,
    Tell them it's a feature and
     See if it happens again."

At the Fifth bug of Christmas
 my manager said to me,
  "ASK FOR A DUMP!
   Change the documentation,
    Say it's not supported,
     Tell them it's a feature and
      See if it happens again."

At the Sixth bug of Christmas
 my manager said to me,
  "Try to reproduce it,
   ASK FOR A DUMP!
    Change the documentation,
     Say it's not supported,
      Tell them it's a feature and
       See if it happens again."

At the Seventh bug of Christmas
 my manager said to me,
  "Ask them how they did it,
   Try to reproduce it,
    ASK FOR A DUMP!
     Change the documentation,
      Say it's not supported,
       Tell them it's a feature and
        See if it happens again."

At the Eighth bug of Christmas
 my manager said to me,
  "Say they need an upgrade,
   Ask them how they did it,
    Try to reproduce it,
     ASK FOR A DUMP!
      Change the documentation,
       Say it's not supported,
        Tell them it's a feature and
         See if it happens again."

At the Ninth bug of Christmas
 my manager said to me,
  "Reinstall the software,
   Say they need an upgrade,
    Ask them how they did it,
     Try to reproduce it,
      ASK FOR A DUMP!
       Change the documentation,
        Say it's not supported,
         Tell them it's a feature and
          See if it happens again."

At the Tenth bug of Christmas
 my manager said to me,
  "Find a way around it,
   Reinstall the software,
    Say they need an upgrade,
     Ask them how they did it,
      Try to reproduce it,
       ASK FOR A DUMP!
        Change the documentation,
         Say it's not supported,
          Tell them it's a feature and
           See if it happens again."

At the Eleventh bug of Christmas 
 my manager said to me,
  "Use a debugger,
   Find a way around it,
    Reinstall the software,
     Say they need an upgrade,
      Ask them how they did it,
       Try to reproduce it,
        ASK FOR A DUMP!
         Change the documentation,
          Say it's not supported,
           Tell them it's a feature and
            See if it happens again."

At the Twelfth bug of Christmas
 my manager said to me,
  "Blame it on the hardware,
   Use a debugger,
    Find a way around it,
     Reinstall the software,
      Say they need an upgrade,
       Ask them how they did it,
        Try to reproduce it,
         ASK FOR A DUMP!
          Change the documentation,
           Say it's not supported,
            Tell them it's a feature and
             See if it happens again."

:-)
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Cogito ergo spud (I think therefore I yam).
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alexsiodhe, christopher north-keys, christopher alex north-keys